MEAN LLC (hereinafter MEAN) manufactures products in Woodstock, GA including more than 50 years of in-house injection molding experience and extensive machining experience. We are proud to make products Americans can enjoy while exercising their Second Amendment rights. We aim to please. If you're not satisfied with the materials or workmanship of your MEAN product, we’ll make it right.
At MEAN we strive to provide the best products and customer service we can. If you have any questions regarding your product or you believe your product is defective, please contact our support department firstname.lastname@example.org or 404-889-8960. All MEAN products, except for the DW Training Chip (which is designed as a consumable), feature our Lifetime Warranty. Please do not ship products to MEAN without contacting us first.
MEAN Lifetime Warranty
For most warranty services, the customer pays nothing except for shipping costs. MEAN will address maintenance, service, and upkeep of products (such as our Upper Receiver Assemblies) free of charge. The customer is only responsible for shipping the product.
Conditioned on being a Limited Warranty of use, maintenance, and cleaning of the product in accordance with MEAN’s instructions supplied with the product, MEAN warrants that the product was manufactured free of defects in material and workmanship. This Limited Warranty is effective from the date of purchase of the product from MEAN and transfers with sale, trade, or gift. If MEAN determines there is a defect in materials or workmanship, MEAN will repair, replace, or substitute part(s), as determined in the sole and absolute discretion of MEAN at no charge to the purchaser, provided however, MEAN will not provide cash, credit, refund, or pay a third-party to repair the product. If MEAN elects to replace the product, MEAN is entitled to keep the product that it replaces. Any unauthorized permanent modifications to the product will automatically void this Limited Warranty. To obtain service under this Limited Warranty, you must contact MEAN’s Tech Support before any attempted unauthorized permanent modification of the product is made. Please provide purchase information, such as a copy of the invoice or proof of purchase, if requested, when submitting Lifetime Warranty service work.
MEAN’s Lifetime Warranty does not apply to:
· Damage resulting from accident, misuse, abuse, or neglect, including, without limitation, failure to follow cleaning and maintenance procedures described in the product manuals;
· Unauthorized permanent modifications of the product;
· Damage resulting from barrel obstruction; or
· Damage or functional issues resulting from hand-loaded, reloaded, remanufactured, or incompatible or defective ammunition. See MEAN Ammunition Disclaimer below.
MEAN MAKES NO WARRANTIES OTHER THAN THIS LIMITED WARRANTY AND HEREBY DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MEAN shall not be liable for special, incidental, or consequential damages. Some jurisdictions may not permit the exclusion or limitation of special, incidental, or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness for a particular purpose, so these exclusions or limitations may not apply to you, but are limited to the shortest period permitted by law. No individual or entity other than MEAN, is authorized to alter the obligations, limitations, disclaimers, or exclusions under this Limited Warranty.
This Limited Warranty shall be governed and construed in accordance with the law of the State of Georgia, without regard to Georgia’s conflict of law rules. Any litigation between MEAN. and you or your heirs, representatives, or assigns pursuant to this Limited Warranty, or any other warranty, shall be filed before a court of competent jurisdiction and venue in the State of Georgia. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
**DISCLAIMER: IT IS THE RESPONSIBILITY OF THE SENDER OF THE PRODUCT(S) TO REMOVE ALL 3RD PARTY PARTS AND ACCESSORIES BEFORE SENDING IN THEIR PRODUCT(S) FOR REPAIR/WARRANTY WORK. MEAN IS NOT LIABLE OR RESPONSIBLE FOR ANY 3RD PARTY PARTS SENT WITH PRODUCTS.**
MEAN Ammunition Disclaimer
All MEAN products are designed to function with a wide variety of ammunition and undergo rigorous testing prior to release to ensure reliability and durability. Not all factory loaded ammunitions are compatible with MEAN products, and not all MEAN products are designed to function with all factory loaded ammunition. Extreme atmospheric conditions including, but not limited to, cold, heat, humidity, and altitude may affect the operation and functionality of MEAN firearms and products. Because MEAN relies on select types of ammunition for testing each firearm and upper receiver group before shipment, it therefore cannot guarantee reliable function with all types of factory loaded ammunition, handloads, or reloads. MEAN Lifetime Warranty claims due to ammunition selection will be subject to review by MEAN Tech Support staff and coverage will be determined in MEAN sole and absolute discretion. MEAN recommends testing small quantities of your preferred ammunition for operation and reliability prior to committing to using only one type or brand exclusively. MEAN makes no claims that all ammunition brands, bullet types, or power factors will function without issue in our products/firearms.
Some ammunition is designed to run within certain parameters (i.e.: subsonic, low recoil, P, Super, etc.) and are not designed to function within the configuration of our products. Choosing to use those types of ammunition will require the end user to purchase aftermarket solutions to aid in the operation of our products/firearms. Extreme atmospheric conditions may also require the end user to purchase aftermarket solutions to overcome the conditions. Aftermarket solutions are at the expense of the owner and include, but are not limited to; buffers of different weight, sound suppressors, and/or adjustable gas blocks.
MEAN sells complete firearms and components. If you have received a MEAN product/firearm and are not satisfied, please contact MEAN. If you suspect your product/firearm isn’t factory built, contact MEAN for confirmation.